Contact us

Welcome

Thank you for visiting! Shop with confidence that I will stand behind items sold in my shop. I value my customers and their satisfaction is of utmost importance to me.

Shipping details

Price includes standard shipping. Tracking and insurance are extra. I am unable to refund uninsured packages lost in shipping. Please contact me if you require insurance.
Additional postage charges apply for packages returned due to incorrect address.
Buyers are responsible for any custom charges, fees, duty or taxes imposed by country of destination.

Refunds, returns & exchanges

Please contact me to inquire about exchanges or refunds. New and unused items with original packaging are eligible for refund within 14 days of delivery. Shipping costs are non-refundable. A refund will be applied within 3 business days after the returned item is received.

Additional information

Listings do not include dolls, accessories or props. What you are buying is clearly stated in the title and written description.
Items are intended for mature collectors due to their delicate nature and are not recommended for small children. Items may pose a choking hazard.
Items come from a smoke-free home which is shared with a small shed-less dog.
Most fabrics are pre-washed and Fray Check or a similar product is used when required.
Dolls can be stained from dark colours. Please be aware of this when your doll is wearing dark garments for a period of time. I offer no compensation should this happen.